Our Team

Hydrovac Our Team

Dave Coutts

General Manager

Dave has worked at HydroVac since April 2012, and was originally hired as the Operations Manager in charge of the truck division with a big emphasis on sales and growing the business alongside the previous General Manager.

Dave was totally new to the waste industry after some 25 years in the security industry and due to redundancy and the passion for security at a low, he thought it was time to try something new and was fortunate enough after applying for the Op’s manager’s position and basically harassing (in a good way) the GM and one of the Company Directors at the local Football / Cricket club into giving him an opportunity to prove he could do the job. As it turned out, they were insightful enough to take a risk and hired Dave knowing he was only bringing his 15yrs + management skills and no industry knowledge to the table. He spent the next 12 months basically alongside the GM and learning about HydroVac and the waste industry and the rest is history.

Two years down the track the incumbent General Manager planned to move to Christchurch and with Dave’s new found passion for the waste industry, was offered the role of General Manager which he keenly accepted and where he is today. He strongly believes in excellent customer service, ethics, integrity, honesty and going that extra mile for our clients. After all our clients are the most important aspect of HydroVac, closely followed by our HydroVac team who all add value to the success of HydroVac.

​Dave believes in having good solid processes and giving opportunities to his team to develop and upskill through training and succession planning, after all every day a staff member is part of the HydroVac family the experience they gain becomes a valuable asset.

​Our customers allow us to provide them a service and Dave strongly believes that providing a service to very high standards is a must and doing that little bit extra at times or we respond to an incident in a time that cannot be matched by our competitors sets us apart from the rest.

Hydrovac Our Team

Jason Koenen

​Operations Manager

Jason has worked for HydroVac since March 2011. After initially starting as an operator in the truck division he was coached into a leadership role through a supervisory position then onto Operations Manager. Having hands on experience on the tools and the gear has helped bring a practical aspect to how the business is run, and also helping any issues that arise and being able to deal with them to the benefit of our clients.

As the business continues to grow at a fast rate, Jason has to be aware the needs of the clients are looked after and personnel skills are constantly reviewed with on-going training as we are in a very competitive environment. Jason sees challenges and opportunities ahead and is a keen advocate at enriching his staffs future; helping the General Manager to drive a staff coaching campaign and reinvesting back into the team to create an even better customer service moving forward.

Contact Jason on 027 478 3902 or jason.k@hydrovac.co.nz

Hydrovac Our Team

Rowan Murray

Field Operations Manager

Rowan has been part of the HydroVac team since February 2010.

Starting as a Trainee Operator and progressing up the ranks to become an Operator, Team Leader, Sales Representative and in December 2017 was appointed as Hydrovac’s Field Operations Manager.

Rowan’s main role is to support our Operations Manager, Jason and oversee the growth of our on-road team of 30 staff, morale is a high priority, as is keeping our fleet of almost 20 trucks on the road.

Day to day Rowan covers everything from site scopes, estimating and overseeing jobs on site, through to staff and site audits and keeping our yard running.

You can email Rowan on rowan.murray@hydrovac.co.nz or call 027 453 8008

Hydrovac Our Team

Jason Hakaria

Sales Advisor

Jason has over 12 years CCTV experience as a contracts manager. With his leadership and supervision experience, Jason was the right fit to lead our CCTV division as this area of HydroVac is growing at a rapid rate.

Jason has a fiancé and three sons. His interests include spending time with his family and taking his boys to sports activities. In his own personal time, Jason is an avid motorcyclist and riding his Harley is a passion. He is the eldest of three boys. Jason hails from a small place called Ngataki in the Far North where there are the best beaches and swimming spots in Aotearoa. Jason has tribal links to Ngāti Kuri and Ngāti Tūwharetoa.

Our team of qualified CCTV technicians headed by Jason, have fully equipped vans to carry out your CCTV drainage requirements so if you need us, call us on 417 0112 option 2 or email Jason.hakaria@hydrovac.co.nz

Hydrovac Our Team

Caroline Crann

Waste Water Manager

Hi, I’m Caroline and i’m the new Manager for the Waste Water division of Hydrovac.

Part of my induction has been to go out on the road with the technicians from time to time, and that has been an enlightening experience.  

The techs we have out there servicing your systems in all sorts of weather do so with your best interest at heart and work hard to make sure that your system will keep going, even when that means clambering through bush in cold, wet and muddy conditions, or carefully picking their way through your prize petunia patch in their size 14 gummies to get to your system.

I have seen systems that have been so pristine you wonder if they’ve ever been used, and systems that have been used to more than the capacity they are designed for.  

And I have discovered how resourceful they are – moving seamlessly through bush around the area, getting it under control so they can actually get to the system, or removing the tree roots from out of your system so they can service it.  I got covered in mud, head to foot, clambering my way through the bush, so I feel for them doing the work on a daily basis in all conditions.
Here at Waste Water it’s our job to keep your system serviced on a regular basis and, if you have a problem, to resolve your issues quickly.

If you want to book a particular time and date for a service call because you have dogs/gates, going away or anything else, please call us and arrange a date…. and we’ll send a lovely waste water expert to see you!

Feel free to contact Caroline on 027 605 0513 or email caroline.crann@hydrovac.co.nz

Hydrovac Our Team

Dave Coutts

General Manager

Dave has worked at HydroVac since April 2012, and was originally hired as the Operations Manager in charge of the truck division with a big emphasis on sales and growing the business alongside the previous General Manager.

Dave was totally new to the waste industry after some 25 years in the security industry and due to redundancy and the passion for security at a low, he thought it was time to try something new and was fortunate enough after applying for the Op’s manager’s position and basically harassing (in a good way) the GM and one of the Company Directors at the local Football / Cricket club into giving him an opportunity to prove he could do the job. As it turned out, they were insightful enough to take a risk and hired Dave knowing he was only bringing his 15yrs + management skills and no industry knowledge to the table. He spent the next 12 months basically alongside the GM and learning about HydroVac and the waste industry and the rest is history.

Two years down the track the incumbent General Manager planned to move to Christchurch and with Dave’s new found passion for the waste industry, was offered the role of General Manager which he keenly accepted and where he is today. He strongly believes in excellent customer service, ethics, integrity, honesty and going that extra mile for our clients. After all our clients are the most important aspect of HydroVac, closely followed by our HydroVac team who all add value to the success of HydroVac.

​Dave believes in having good solid processes and giving opportunities to his team to develop and upskill through training and succession planning, after all every day a staff member is part of the HydroVac family the experience they gain becomes a valuable asset.

​Our customers allow us to provide them a service and Dave strongly believes that providing a service to very high standards is a must and doing that little bit extra at times or we respond to an incident in a time that cannot be matched by our competitors sets us apart from the rest.

Hydrovac Our Team

Jason Koenen

​Operations Manager

Jason has worked for HydroVac since March 2011. After initially starting as an operator in the truck division he was coached into a leadership role through a supervisory position then onto Operations Manager. Having hands on experience on the tools and the gear has helped bring a practical aspect to how the business is run, and also helping any issues that arise and being able to deal with them to the benefit of our clients.

As the business continues to grow at a fast rate, Jason has to be aware the needs of the clients are looked after and personnel skills are constantly reviewed with on-going training as we are in a very competitive environment. Jason sees challenges and opportunities ahead and is a keen advocate at enriching his staffs future; helping the General Manager to drive a staff coaching campaign and reinvesting back into the team to create an even better customer service moving forward.

Contact Jason on 027 478 3902 or jason.k@hydrovac.co.nz

Hydrovac Our Team

Rowan Murray

Field Operations Manager

Rowan has been part of the HydroVac team since February 2010.

Starting as a Trainee Operator and progressing up the ranks to become an Operator, Team Leader, Sales Representative and in December 2017 was appointed as Hydrovac’s Field Operations Manager.

Rowan’s main role is to support our Operations Manager, Jason and oversee the growth of our on-road team of 30 staff, morale is a high priority, as is keeping our fleet of almost 20 trucks on the road.

Day to day Rowan covers everything from site scopes, estimating and overseeing jobs on site, through to staff and site audits and keeping our yard running.

You can email Rowan on rowan.murray@hydrovac.co.nz or call 027 453 8008

Hydrovac Our Team

Jason Hakaria

Sales Advisor

Jason has over 12 years CCTV experience as a contracts manager. With his leadership and supervision experience, Jason was the right fit to lead our CCTV division as this area of HydroVac is growing at a rapid rate.

Jason has a fiancé and three sons. His interests include spending time with his family and taking his boys to sports activities. In his own personal time, Jason is an avid motorcyclist and riding his Harley is a passion. He is the eldest of three boys. Jason hails from a small place called Ngataki in the Far North where there are the best beaches and swimming spots in Aotearoa. Jason has tribal links to Ngāti Kuri and Ngāti Tūwharetoa.

Our team of qualified CCTV technicians headed by Jason, have fully equipped vans to carry out your CCTV drainage requirements so if you need us, call us on 417 0112 option 2 or email Jason.hakaria@hydrovac.co.nz

Hydrovac Our Team

Caroline Crann

Waste Water Manager

Hi, I’m Caroline and i’m the new Manager for the Waste Water division of Hydrovac.

Part of my induction has been to go out on the road with the technicians from time to time, and that has been an enlightening experience.  

The techs we have out there servicing your systems in all sorts of weather do so with your best interest at heart and work hard to make sure that your system will keep going, even when that means clambering through bush in cold, wet and muddy conditions, or carefully picking their way through your prize petunia patch in their size 14 gummies to get to your system.

I have seen systems that have been so pristine you wonder if they’ve ever been used, and systems that have been used to more than the capacity they are designed for.  

And I have discovered how resourceful they are – moving seamlessly through bush around the area, getting it under control so they can actually get to the system, or removing the tree roots from out of your system so they can service it.  I got covered in mud, head to foot, clambering my way through the bush, so I feel for them doing the work on a daily basis in all conditions.
Here at Waste Water it’s our job to keep your system serviced on a regular basis and, if you have a problem, to resolve your issues quickly.

If you want to book a particular time and date for a service call because you have dogs/gates, going away or anything else, please call us and arrange a date…. and we’ll send a lovely waste water expert to see you!

Feel free to contact Caroline on 027 605 0513 or email caroline.crann@hydrovac.co.nz